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|In: Believe Beauty|Last Updated:
Reduce training time, increase brand loyalty, and embrace the holidays with AI

It is that exclusive time of year, when merchants all-around the world seem to bolster their ranks with seasonal workers to fulfill the surging demand from customers of the holiday seasons. Developments in coaching and assist instruments that assist the onboarding process of these recruits can guarantee that new agents are prepared to deliver a cheerful (and on-manufacturer) knowledge in document time. High-quality training can put together an staff not only to provide great company to clients, but to act as an ambassador for a manufacturer when setting up loyalty, rising profits, and cultivating a lasting positive popularity. Schooling merged with arms-on experience navigating nuanced and emotionally charged consumer interactions on behalf of a certain manufacturer can create brokers with the know-how, approaches, and knowledge to switch any problem into an opportunity. And AI-powered tools supply details and perception that delivers the skills of short-term seasonal staff members closer to professional-degree call heart agents for the duration of the most higher-stakes time of the yr. 

Authentic-time knowledge = truly quick solutions 

Onboarding seasonal employees implies furnishing a simple framework of the fundamentals and then sending them off to the races as soon as probable, but there’s a whole lot to discover in the method. Not only are seasonal personnel tasked with learning new technologies, but they also require to get merchandise know-how and brand name awareness—fast. By pairing inexperienced brokers with AI-run call centre platforms like Talkdesk Retail Practical experience Cloud—which involves resources that evaluate language and provide

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|In: Ilia Beauty|Last Updated:
Could the pandemic help America finally embrace wrinkles?

Consider the wrinkle.

Formed when skin loses elasticity over time, wrinkles are one of the hallmarks of the aging process. Though everyone’s skin ages differently, almost all of us can expect to see at least a few creases as the years go by.

Despite (or perhaps because of) their universality, wrinkles remain one of the most stigmatized aspects of human appearance: there’s a nearly $200 billion industry devoted to smoothing them out, filling them in, and (supposedly) preventing them from cropping up in the first place.

“We live in a patriarchal, heterosexist, capitalist society where if wrinkles and signs of aging are held forth as a problem, we can be persuaded to buy shit,” Ashton Applewhite, author of the book This Chair Rocks: A Manifesto Against Ageism, told Vox.

The stigma against wrinkles has been remarkably stubborn — for example, while a movement toward body positivity and size diversity has led to more brands highlighting models above a size 6 (though not always making larger clothes for actual customers), it’s still rare to see a wrinkled face in ads, even for brands aimed at older women.

But this might be starting to change, especially since the pandemic has Americans rethinking their relationship to their appearance in all kinds of ways. After letting their roots grow out in lockdown, some are embracing gray hair. Experts are offering advice for accepting changes to our bodies after a traumatic year, including weight gain and aging skin. Celebrities like Katie Couric and

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